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SHIPPING & DELIVERY POLICY

Last updated November 15, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: http://www.zebraprintshop.com/en/terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standart, Omniva, DPD shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. Free Standart, Omniva, DPD shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

DELIVERY PROCESS

Интернет-магазин zebraprintshop.com делает процесс совершения покупок простым и удобным – оформите заказ, выберите желаемый способ доставки, и получите свою покупку максимально быстро, даже в тот же самый день.

Доставка начинается после подтверждения оплаты: PayPal и банковские карточки – подтверждение мгновенно, банковский перевод – после поступления денег на счёт (обычно занимает 1 день), и после подтверждение дизайна заказчиком. Срок доставки может увеличиться на 1-2 рабочих дня в предпраздничные дни (например – на рождество, новый год, пасха и лиго) и в период рекламных акций, а также из-за плохой погоды и дорожных условий.

При оформлении заказа необходимо указать действующий номер мобильного телефона, на который будет прислано SMS о доставке и о готовности вашего дизайна. SMS не присылаются на стационарные номера. Посылка хранится в пакомате 7 дней и после этого возвращается отправителю. За возврат невыбранной посылки и повторную отправку взимается 5 € дополнительная плата. Вы также сможете получить не выбранную посылку на складе SIA Zebra Printshop (Vidus Iela 4C, Daugavpils), предварительно связавшись по мэйлу [email protected]


 

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Zebra Printshop SIA
Attn: Returns
Vidus iela 4C
Daugavpils, Latgale LV-5401
Latvia

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.


EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Wood Laser Engraved product

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: http://www.zebraprintshop.com/en/refund.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: Виды доставок:
Omniva

Omniva

DPD курьер

DPD курьер

Smart post

Smart post

Standard Post

Standard Post

Standard Post

Standard Post